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Frequently Asked Questions

  • Scheduling a telemedicine appointment with Ops Medical Group is simple. Visit our website and click on 'Book Appointment'. Choose the service you need, select your preferred date and time, and enter your details. Once your appointment is confirmed, you’ll receive an email with a link to the virtual waiting room. Make sure you have a reliable internet connection for your scheduled visit.
  • For a successful telehealth visit, you'll need a computer, tablet, or smartphone with a camera and microphone. Ensure your device is connected to stable internet. Before your appointment, we recommend testing your device with our telehealth platform to resolve any technical issues.
  • Yes, our licensed healthcare providers can prescribe medications as needed after a telemedicine consultation. Prescriptions will be sent electronically to your chosen pharmacy for pickup or home delivery, ensuring a seamless healthcare experience.
  • Many insurance plans now cover telehealth services. Ops Medical Group works with numerous insurance providers. We recommend checking with your insurance company about coverage for telemedicine appointments please call our billing department (726) 800-9802 and we also offer cash visit.
  • If a follow-up or in-person visit is necessary, your telehealth provider will discuss the next steps during your consultation. We facilitate in-person appointments at our associated facilities or will provide a referral to a specialist near you, ensuring continuity of care.